Abandoned Cart Email for Magento 2 - All Questions

Abandoned Cart Email for Magento 2

Rating:

99%

14 Reviews

SKU#:

ext.m2.ace

is this extension also worked for the guest customers?

Question by: Dot on Feb 27, 2019, 12:55 PM

Current version works with guests after a separate patch is applied (our support team has the solution).
Nevertheless, we are going to release a new version of the extension within a month, it will work with guest users out of the box.

Answer by: Tatiana Poleshchuk on Feb 27, 2019, 1:28 PM

I do not get any email from the extension.
What can be wrong?

Question asked at Review Reminder for Magento 2

Question by: Liem Le on Apr 4, 2019, 11:06 AM

Since to send emails the extension uses cron, I would suggest that you check whether cron is configured properly at your store. Here is the instruction:
https://devdocs.magento.com/guides/v2.0/config-guide/cli/config-cli-subcommands-cron.html

Answer by: Tatiana Poleshchuk on Apr 4, 2019, 11:56 AM

What is aheadworks policy on supporting its modules? Specifically if a security vulnerability is found will aheadworks create a patch?

Question asked at Blog Extension for Magento 2

Question by: Conor on Jul 26, 2019, 4:28 PM

Our extensions come with included support period and we are able to provide technical assistance when the support is active.
As for security vulnerabilities and bugs, we are trying our best to fix them free of charge regardless of the support period status.

Answer by: Tatiana Poleshchuk on Jul 26, 2019, 12:53 PM

Does this have cross device compatibility? If user abandons on their desktop then opens the email and clicks to go to cart on their mobile device will the contents of their cart still be there?

Question by: Harry on Oct 28, 2021, 10:12 AM

Yes, it has cross-platform compatibility. The content will be there.

Answer by: Julia Gorobets (Admin) on Apr 21, 2022, 8:40 AM