Take your customer service to the next level

The RMA (Return Merchandise Authorization) Magento extension from aheadWorks provides the highest standards of customer service. With this module, you can allow your customers to return the products bought to have them replaced or refunded within the admin specified warranty period.

Today we are glad to announce that the features asked-for in our Forum have been implemented in the 1.1 version of RMA:

  • Ability to create RMA request from backend
    The new extension version allows store administrators to create return merchandise authorization requests for orders in one click from the backend.
  • RMA requests grid on the order page
    With RMA v.1.1, you can track and control the return or exchange of items sold to customers exactly on the Order page.
  • Ability for guests to insert order ids with hash signs

The following bugs have been fixed in the RMA module:

  • RMA requests grid filter
  • New request type didn’t appear in a single store mode
  • Incorrect CSS
  • Wrong notification template

Get more on the RMA Magento extension page.

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