Cookie Policy

This document informs Users about the technologies that help this website to achieve the purposes described below. Such technologies allow the Aheadworks, Inc. to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this website.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This website uses Trackers managed directly by Aheadworks,Inc. (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Aheadworks, Inc. or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Aheadworks, Inc.

This website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Technical Trackers:

Title	Period	Purpose
frontend	6 months	Used to store client’s session ID to persist client-specific functionality such as login status.
frontend_cid	6 months	Used to store client’s session ID to persist client-specific functionality such as login status.
recordID	1 year	Used to store user records for session tracking.
dmSessionID	20 minutes	Used to track and monitor the effectiveness of email marketing efforts.
PHPSESSID	24 hours	Used to store user session state across page requests.
aw_popup_viewed_page	24 hours	Used to track popup views.
mage-cache-storage	24 hours	Used for cache management
mage-cache-storage-section-invalidation	24 hours	Used for cache validation
form_key	24 hours	Used as a security measure for form submissions
section_data_ids	24 hours	Used to save the identifiers of the web sections.
mage-cache-sessid	24 hours	Used for session-based cache storage
__cfruid	Duration of the session	Cloudflare security feature
mage-messages	24 hours	Stores messages displayed to the user
recently_viewed_product	24 hours	Stores recently viewed products
recently_viewed_product_previous	24 hours	Stores previous recently viewed products
recently_compared_product	24 hours	Stores recently compared products
recently_compared_product_previous	24 hours	Stores previous recently compared products
product_data_storage	24 hours	Stores product-specific data
storage_test	Indefinite	Used to test storage capability
__storage_test__	Indefinite	Used to test whether the browser supports web storage
jsapi	Indefinite	Used for JavaScript API functionality
mage-cache-timeout	Indefinite	Cache timeout tracking
_storageSupported	indefinite	Used to check whether the browser supports and allows the use of local storage or session storage.
NRBA_SESSION	indefinite	Used for session management
X-Magento-Vary	24 hours	Used by Magento for caching and variation handling.
iub_storage_available	Indefinite	Checks if storage is available
_iub_cs_cons-69100741	indefinite	Iubenda consent management
_iub_cs-25388613-uspr	6 months	Set by Iubenda's Cookie Solution, which manages user consent preferences in compliance with U.S. privacy regulations, such as the California Consumer Privacy Act (CCPA).
_iub_cs-25388613	6 months	Set by Iubenda's Cookie Solution, which manages user consent preferences for cookies and trackers.
usprivacy	1 year	Set by the iubenda Cookie Solution and stores California consumer opt-out choices in the local domain.
_iub_previous_preference_id	6 months	Set by Iubenda's Cookie Solution to manage and store users' consent preferences regarding the processing of personal information.
apt.uid	1 year	User tracking ID.
__storejs__	indefinite	Store.js tracking
aw_segment_cookie_customer_id	1 year	Used for customer segmentation.
aw_segment_cookie_store_id	1 year	Used for store segmentation.
private_content_version	14 months	Used for caching private content.
AWSALBCORS	1 week	Used to provide load balancing functionality.
datadome	1 year	Used by DataDome, a security service that protects the website from bot traffic and fraudulent activities.
_cc_id	9 months	Essential for the website's functionality, security and session management.

Trackers managed by third parties:

Google Tag Manager: 
Google Tag Manager is a tag management service provided by Google LLC. The service facilitates the management and deployment of marketing and analytics tags on our website without direct code modifications. It assists us in tracking user behavior and events, such as form submissions, page views, and click-through rates, enabling us to measure the performance of our website and marketing efforts.

Personal Data processed: Trackers and Usage Data.

Place of processing: United States – Privacy Policy.

Trackers:

Title	Period	Purpose
_gcl_au	3 months	Deployed by Google Tag Manager to experiment advertisement efficiency of websites using their services.

 

This website uses Trackers to measure traffic and analyse User behaviour to improve the Service.

Measurements Trackers:

Title	Period	Purpose
dmSessionID	20 minutes	Used to track and monitor the effectiveness of email marketing efforts.
_pk_id.eco.e02a, _pk_ses.eco.e02a	2 years	Used by Matomo analytics platform to distinguish users
_ym_uid	2 years	Used by Yandex metrica analytics platform to distinguish users
_leadgenie_session	Duration of the session	Used to store a unique session identifier to help track user behavior during a single visit to the website.
fpestid	1 year	Used to uniquely identify a visitor on a website for the purposes of analytics, tracking, and personalizing user experiences.
_ga_6SEYE5KX6P	14 months	Used to monitor user interactions for marketing analysis.
_ga_KFG6C4RCQP	14 months	This cookie tracks and stores user behavior on the website for marketing and campaign insights.
_ga_MSD2SHCKBH	13 months	Google Analytics used for tracking and analyzing user behavior
panoramaId	1 week	Used to store a unique identifier for each user, enabling the tracking of user interactions and preferences across sessions
panoramaIdType	1 week	Used to store the type of identifier assigned to a user for tracking purposes
panoramaId_expiry	1 week	Used to store the expiration date of the panoramaId cookie

Trackers managed by third parties:

Google Analytics 4 (Google LLC)
Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation. In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed: number of Users, session statistics, Trackers and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Trackers:

Please, note that some cookies may be used across multiple Google services for purposes like security, user preferences, and analytics. 

Title	Period	Purpose
_ga	2 years	Used by Google analytics to distinguish users
_gat	1 minute	Used by Google analytics to limit requests rate
_gac*	3 months	Used by Google analytics to store information about ad clicks and campaign performance.
_gid	24 hours	Used by Google analytics to store information on how visitors use a website, while also creating an analytics report of the website's performance.
AMP_TOKEN	1 hour	Used by Google analytics used to retrieve a Client ID from the AMP Client ID service.
SIDCC	1 year	Used as a security cookie to protect users' data from unauthorized access
AEC	6 months	Ensures that requests within a browsing session are made by the user and not by other sites.
ar_debug	3 months	This cookie is used for debugging purposes related to Google Analytics.
__Secure-3PSIDTS, __Secure-1PSIDTS,	1 year	Used to collect information about user’s interactions with Google services and ads.
__Secure-1PSID	14 months	Used to collect information about user’s interactions with Google services and ads.

Leadfeeder (Dealfront Group GmbH)
Leadfeeder is a marketing analytics service provided by Dealfront Group GmbH.  It utilizes the data collected to identify companies visiting your website, enhancing sales outreach efforts by offering insights into potential leads. This site uses Leadfeeder to analyze visitor behavior, including pages viewed, visitor source, and time spent on the site. The service collects IP addresses to detect company and geographic location, aggregating visit data at the company level. Leadfeeder also enriches company data with contact information from publicly available sources.

Personal Data processed: IP addresses, pages viewed, visitor source, time spent on the site, and publicly available contact information.

Place of processing: European Union – Privacy Policy.

Trackers:

Title	Period	Purpose
_lfa	2 years	Used by Leadfeeder to identify the IP address of devices visiting the website for lead tracking
_lfa_expiry	Indefinite	Used by Leadfeeder for lead tracking expiry

 

 

LinkedIn Insights Tag (LinkedIn Corporation)

LinkedIn conversion tracking (LinkedIn Insight Tag) is an analytics and behavioral targeting service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this website. The LinkedIn Insight Tag tracks conversions that can be attributed to LinkedIn ads and enables to target groups of Users on the base of their past use of this website.

Users may opt out of behavioral targeting features through their device settings, their LinkedIn account settings or by visiting the AdChoices opt-out page.

Personal Data processed: Device information; Trackers; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Trackers:

Title	Period	Purpose
li_sugr	Duration of the session	LinkedIn tracker for user identification
UserMatchHistory	Duration of the session	LinkedIn tracker for user matching
li_gc	Duration of the session	LinkedIn tracker for consent management
bcookie	1 year	Used by LinkedIn to track the use of embedded services
lidc	24 hours	Used by LinkedIn to facilitate data center selection
s_tslv	6 months	Used by LinkedIn to retain and fetch time since last visit in Adobe Analytics
lms_analytics	1 month	Used to identify LinkedIn Members off LinkedIn for analytics
AnalyticsSyncHistory	1 month	Used to store information about the time a sync took place with the lms_analytics cookie
lms_ads	1 month	Used to identify LinkedIn Members off LinkedIn for advertising
liap	1 year	Used by non-www.domains to denote the logged in status of a member
dfpfpt	2 years	Unique user identifier to prevent abuse in payment workflows for LinkedIn
_gcl_au	3 months	Used by LinkedIn to measure ad and campaign performance and conversion rates for Google ads on a site visited.
AMCV_14215E3D5995C57C0A495C55%40AdobeOrg	6 months	Adobe Marketing Cloud cookie managed by LinkedIn for analytics and marketing performance tracking
aam_uuid	1 month	Set for ID sync for Adobe Audience Manager
gpv_pn	6 months	Used to retain and fetch previous page visited in Adobe Analytics
S_ips, s_tp	6 months	Tracks percent of page viewed
ar_debug	Session	Supports Google attribution reporting API integration to mitigate signal loss

 

 

Hotjar (Hotjar Ltd.)

Hotjar is a product experience insights service provided by Hotjar Ltd.  This site uses Hotjar to analyze user interactions, such as clicks, scrolling, and navigation patterns. The data collected helps identify user needs and enhance the site's usability. Hotjar employs first-party cookies and other technologies to collect data on user behavior and devices. This may include information such as IP addresses (processed during your session and stored in a de-identified form), device screen size, device type, browser information, geographic location (country only), and preferred language.

Personal Data processed: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: Malta – Privacy Policy – Opt Out.

Trackers:

Title	Period	Purpose
_hjLocalStorageTest	Indefinite	Hotjar local storage test
hjViewportId	Duration of the session	Hotjar viewport tracking
hjActiveViewportIds	Duration of the session	Stores user active viewports IDs and an expirationTimestamp that is used to validate active viewports on script initialization.
_hjSessionUser_14	1 year	Used by Hotjar when a user first visits a page containing the Hotjar script to store a unique Hotjar User ID specific to the site, ensuring that behavior during subsequent visits is attributed to the same user.
_hjSessionUser_605312	1 year
_hjSessionUser_2013556	1 year	Hotjar cookie that ensures data from multiple visits are attributed to the same user, enhancing session continuity.
_hjSession_*	1 hour	Used by Hotjar to hold current session data and ensure that subsequent requests within the session window are attributed to the same session and user.
_hjSession_2013556	1 hour	Maintains a unique session ID for Hotjar to group user actions during a single session.
_hjDonePolls	1 year	Set once a visitor completes a poll using the Feedback Poll widget. Ensures the same poll doesn't reappear if already filled in.
ajs_anonymous_id	1 year	Used for analytics and help count how many people visit this site by tracking if a user has visited before.
ajs_user_id	1 year	Used to track visitor usage, events, target marketing, and can also measure website performance and stability.
OptanonConsent	1 year	Used to store information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category.
_gcl_au	3 months	Managed by Hotjar to experiment with advertisement efficiency and track conversion rates across the website.
NEXT_LOCALE	1 month	Stores the user's language preference to display content in the chosen language.
_BEAMER_FIRST_VISIT_zeKLgqli17986	1 year	Identifies if it's the user's first visit to display appropriate introductory messages or tutorials.
_BEAMER_USER_ID_zeKLgqli17986	1 year	Assigns a unique identifier to the user to personalize content and track user-specific interactions.
_hp5_event_props.236035469	13 months	Tracks custom event properties, likely used for user interaction events.
_hp5_let.236035469	13 months	Records the length of user interactions with the website.
_hp5_meta.236035469	13 months	Collects metadata about the user’s session for behavior analysis
exp_pricing_fall_assignment	2 months	Used for A/B testing to determine which pricing display is more effective, improving user engagement.
utm_params	1 month	Stores UTM parameters to track the source of traffic, aiding in personalized content delivery.
_fbp	3 months	Facebook Pixel cookie managed by Hotjar to help deliver advertising to users who have visited the website.
_ga	2 months	Google Analytics cookie used by Hotjar to distinguish users for performance metrics.
_ga_BY4EGTPHRR	14 months	Google Analytics cookie used by Hotjar for tracking users’ interactions to refine marketing efforts.
_ga_KNDFS1XWFR	13 months	Google Analytics cookie used by Hotjar for marketing purposes, improving ad targeting.
_ga_W6QYGB73BE	14 months	Google Analytics cookie used by Hotjar to distinguish unique users.
_cs_c	13 months	Used for collecting session-related data, useful for heatmaps, session recording, and UX improvement analysis.
_cs_id	13 months	Identifies users for session tracking, helping measure user behavior across the website.
XDOMAIN-LOGGED-IN	1 month	Set for cross-domain login

 

This website uses Trackers to deliver personalized marketing messages, analyze engagement, and optimize advertising efforts.

Klaviyo (Klaviyo, Inc.)

Klaviyo is a marketing automation platform provided by Klaviyo, Inc.  It gathers and manages user information to deliver personalized marketing messages and analyze engagement with marketing content. This site uses Klaviyo to enhance marketing efforts by tailoring communications based on user behavior and preferences. The data collected includes contact details, purchase and browse history, and interaction with marketing emails.

Personal Data processed: email address; purchase history; Trackers; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Trackers:

Title	Period	Purpose
_kla_test	Indefinite	Klaviyo tracker for marketing purposes
klaviyoOnsite	Indefinite	Used to manage the mailing list
klaviyoPagesVisitCount	Duration of the session	Klaviyo page visit counter
__kla_id	14 months	Used by Klaviyo to collect information on the visitor’s behavior.
__kl_key	Indefinite	Used by Klavyio to track users across sessions for personalized marketing and email campaign targeting.
__ssid	13 months	Used by Klaviyo for session tracking and analytics.
_hp2_id.91017801	13 months	Heap cookie for tracking user behavior and preferences on Klaviyo's website.
_hp2_props.91017801	13 months	Heap cookie for tracking properties on Klaviyo's website
_fbp	3 months	Facebook Pixel cookie managed by Klaviyo to help deliver advertising to users who have visited the website.
userty.core.p.f10125	14 months	Klaviyo user authentication cookie.
userty.core.s.f10125	Duration of a session	Helps provide relevant email communications.
_pin_unauth	1 year	Used to track the usage of services.
kl_csrftoken	1 year	A CSRF token used by Klaviyo to ensure secure form submissions and protect user data.
kl_sessionid	1 week	Used to manage the session state of a user during their visit to the website.
kl_test_cookie	1 week	Set by Klaviyo is used to determine if a user's browser supports cookies.
_ga	14 months	Google Analytics cookie used by Klaviyo to distinguish users for performance metrics.
_ga_E2RS7HT946	14 months	Google Analytics cookie used by Klaviyo to track user activity on the website, such as interactions, page visits, and user behavior.

 

 

Apollo.io (ZenLeads Inc. d/b/a Apollo.io)

Apollo.io is a User database management service provided by ZenLeads Inc. d/b/a Apollo.io that manages sales processes. Apollo.io utilizes the data collected to gather and manage user information, deliver personalized marketing messages, and streamline sales processes. This website uses Apollo.io to enhance its marketing efforts by analyzing user engagement and tailoring communications accordingly. The data collected includes email addresses, job titles, and interactions with website and marketing content.

Personal Data processed: Contact information and Usage Data.

Place of processing: United States – Privacy Policy.

Trackers:

Title	Period	Purpose
__cf_bm	1 hour	Used by Apollo.io for Cloudflare bot management to distinguish legitimate users from automated traffic.
apolloAnonId	indefinite	Set by Apollo.io to assign an anonymous ID to users for tracking interactions and optimizing user experience.
__qca	1 year	Collects data about the user's visits to the website, such as the number of visits, average time spent, and what pages have been loaded, for the purpose of generating reports for website optimization.
zp__initial_landing_page	2 months	Records the initial landing page URL a user accesses, aiding in tracking user navigation paths and optimizing site experience.
zp__initial_referrer	2 months	Captures the initial referrer URL, helping to identify the source from which users arrive, assisting in traffic source analysis.
zp__initial_utm_source	2 months	Stores the initial UTM source parameter, facilitating the tracking of marketing campaign effectiveness.
zp__utm_source	2 months	Maintains the current UTM source parameter for ongoing session tracking, aiding in attributing user actions to specific marketing efforts.
zp__initial_utm_medium	2 months	Stores the initial UTM medium parameter, facilitating the tracking of marketing campaign effectiveness.
zp__utm_medium	2 months	Maintains the current UTM medium parameter for ongoing session tracking, aiding in attributing user actions to specific marketing efforts.
hubspotutk	6 months	Managed by Apollo.io to track user interactions and may be used for internal analytics and optimization purposes.
__hstc	6 months	Managed by Apollo.io to contain information like domain, timestamps, and session numbers, aiding in user analysis and service improvement.
_uetvid	1 month	Used by Apollo.io to store and track user visits across the website for analytics and performance measurement.
_uetsid	indefinite	A session ID cookie used by Apollo.io to store and track visits across the website, aiding in session management and analysis.
_clsk	The duration of the session	Related to Apollo.io's use of Clarity, Microsoft's user behavior analytics tool, to connect multiple page views by a user into a single session recording.
_clck	1 year	Persists the Clarity User ID and preferences, unique to Apollo.io's site, ensuring consistent session recording across visits.
_gcl_au	3 months	Utilized by Apollo.io to experiment with advertisement efficiency and track conversion rates across the website.
_ga	2 months	Google Analytics cookie used by Apollo.io to distinguish users for performance metrics.
_ga_76XXTC73SP	2 months	A Google Analytics cookie used by Apollo.io to persist session state and understand user interactions over time.
_fbp	3 months	Facebook Pixel cookie managed by Apollo.io to help deliver advertising to users who have visited the website.
_hjSessionUser_3601622	1 year	Hotjar cookie managed by Apollo.io to ensure data from multiple visits to the same site are attributed to the same user.
_rdt_uuid	3 month	Reddit tracking cookie managed by Hotjar to measure the effectiveness of advertising.
blueID	1 year	Used to help track users across different interactions for marketing and sales purposes.

 

 

Google Ads (Google LLC)

Google Ads (formerly known as Google Adwords) is an advertising analytics service provided by Google LLC ("Google").  Google utilizes the data collected to measure the effectiveness of advertising campaigns and share insights with other Google services. This site uses Google Ads to track actions users take after interacting with our ads, such as purchases or form submissions. The data helps understand the return on investment (ROI) for ad campaigns and optimize them accordingly.

Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Trackers and Usage Data.

Place of processing: United States – Privacy Policy 

Trackers:

Please, note that some cookies may be used across multiple Google services for purposes like security, user preferences, and analytics.

Title	Period	Purpose
NID	6 months	Used to store user preferences and personalize ads on Google properties.
SID	14 months	Contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time.
HSID	14 months	Used for security purposes to store encrypted user and authentication details.
APISID, SAPISID, SSID	14 months	Used by Google to store user preferences and information.
SIDCC	1 year	Used as a security cookie to protect users' data from unauthorized access
__Secure-3PAPISID, __Secure-3PSID,	14 months	Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalized Google advertising.
__Secure-3PSIDCC	1 year
__Secure-1PAPISID	14 months	Creates a profile of website visitor interests for Google to show relevant and personalised ads through retargeting.
__Secure-1PSIDCC	1 year
AEC	6 months	Ensures that requests within a browsing session are made by the user and not by other sites.
OTZ	1 week	Tracks website traffic and user preferences for ad personalization through Google services.

 

 

Google Adsense (Google LLC)

Google AdSense is an advertising service provided by Google LLC. It utilizes data collected through cookies and similar technologies to serve personalized ads based on users' prior visits to the website or other sites on the internet. This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered. Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Trackers:

Please, note that some cookies may be used across multiple Google services for purposes like security, user preferences, and analytics.

Title	Period	Purpose
_gcl_au	3 months	Google AdSense cookie managed by Aheadworks for experimenting with advertisement efficiency across websites using their services.
DSID	1 month	Used by Google DoubleClick to identify users across sessions and devices for targeted advertising.
IDE	2 month	Used by Google DoubleClick to serve targeted advertisements and measure ad effectiveness.
ar_debug	1 month	Debugging cookie for Google DoubleClick, which is used to help troubleshoot issues related to ad tracking or event tracking from ad networks

 

 

Twitter (X Corp.)

Twitter, rebranded as X in 2023, is a social networking service provided by X Corp. This website uses Twitter to facilitate social sharing features, integrate with user timelines, and provide personalized content based on user interactions. The data collected includes user profile information, tweets, follower relationships, and engagement metrics.

Personal Data processed: Usage Data, Cookies, Device Information, Location Data, and Profile Information.

Place of processing: United States – Privacy Policy.

Trackers:

Title	Period	Purpose
personalization_id	13 months	Identifies the user for personalized content and ad targeting on Twitter.
guest_id	13 months	Used to identify a user for advertising and content personalization on Twitter.
guest_id_ads	13 months	Tracks user behavior for personalized Twitter ad targeting.
guest_id_marketing	13 months	Tracks user activity for improved ad targeting on Twitter.
twid	14 months	Twitter cookie that identifies users for advertising and analytics purposes.

 

 

Google Remarketing (Google LLC)

Google Remarketing is an advertising service provided by Google LLC ("Google"). Google utilizes the data collected to target users who have previously visited this website with tailored ads across the Google Display Network. This website uses Google Remarketing to present ads that are more relevant to users' interests based on their browsing history and previous interactions with the website.

Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Trackers and Usage Data.

Place of processing: United States – Privacy Policy 

 

Mailgun (Sinch Email, a Sinch Group company)
Mailgun is an email delivery service provided by Sinch Email, a Sinch Group company. It offers a robust infrastructure enabling businesses to send, receive, and track emails efficiently, ensuring reliable and scalable email communications. This website utilizes Mailgun to facilitate the sending of transactional emails, such as order confirmations, shipping notifications, and support ticket updates. Mailgun collects data related to the delivery and engagement of these emails, including email addresses, the content of the emails, open rates and click-through rates to ensure successful delivery and track email performance metrics, enhancing overall communication and user experience.

Personal Data processed: email addresses, email content, associated metadata, trackers; usage data. 

Place of processing: United States – Privacy Policy

This website uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Zendesk (Zendesk, Inc.)

Zendesk is a customer service platform provided by Zendesk, Inc. It manages customer support interactions through live chat and other channels. This website uses Zendesk to handle support requests efficiently, collecting data such as names, email addresses, and messages exchanged with the support team to provide effective customer service.

Personal Data processed: Data communicated while using the service; Trackers; Usage Data. 

Place of processing: United States – Privacy Policy.

Trackers:

Title	Period	Purpose
_zlcmid	1 year	Provides live chat functionality for customer/sales purposes
_zlcstore	Duration of the session (deleted when the browser is closed)
_zte2095	Duration of the session
_zlcid	1 year
ZD-suid	Duration of the session	Zendesk session tracking
ZD-store	indefinite	Zendesk storage functionality
__zlcstore	indefinite	Used to live chat tracking
__cf_bm	1 hour	Used by Aheadworks' Zendesk service for Cloudflare bot management to distinguish legitimate users from automated traffic.
__zlcmid	1 year	Used to store a unique user ID

 

 

Google Fonts (Google LLC)

Google Fonts is a typeface visualization service provided by Google LLC that allows this website to incorporate content of this kind on its pages.

Personal Data processed: Trackers and Usage Data.

Place of processing: United States – Privacy Policy.

 

Google Maps widget (Google LLC)

Google Maps is a maps visualization service provided by Google LLC that allows this website to incorporate content of this kind on its pages.

Personal Data processed: Trackers and Usage Data.

Place of processing: United States – Privacy Policy.

 

Algolia (Algolia, Inc.)

Algolia is a search-as-a-service platform provided by Algolia, Inc. Algolia utilizes the data collected to deliver real-time, relevant search results and improve search functionality. This website uses Algolia to enhance its search capabilities, allowing users to find content quickly and efficiently. The data collected includes search queries and user interactions with the search feature. Algolia processes personal information to deliver content on our website, plan and host marketing activities, and provide services.

Personal Data processed: Search queries and Usage Data.

Place of processing: United States, European Union – Privacy Policy.

 

Jetrails  (ADF, Inc)

Jetrails is a hosting service provided by ADF, Inc. Jetrails provides reliable cloud and dedicated server hosting services, ensuring speed, security, and scalability for businesses. This website uses Jetrails as a hosting provider, delivering managed cloud hosting infrastructure and optimization services for enhanced website performance and reliability. It processes information related to users' device IP addresses, server response times, and other technical details, which help improve site load times and overall stability.

Personal Data processed: IP addresses and Technical Data.

Place of processing: United States – Privacy Policy

Google Webmaster (Google LLC)

Google Webmaster is a web analytics service provided by Google LLC ("Google"). Google utilizes the data collected to monitor a website's presence in Google search results and share insights with other Google services. This website uses Google Webmaster to gain insights into how the site is indexed, search queries that direct users to the site, and any issues affecting the site's visibility, aiding in enhancing SEO and resolving technical issues impacting search rankings.

Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Usage Data.

Place of processing: United States – Privacy Policy.

 

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on this website.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to:

• See what Cookies or other similar technologies have been set on the device;
• Block Cookies or similar technologies;
• Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

 

Consequences of denying the use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help this website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Aheadworks, Inc. may be unable to provide related features.

 

Data Controller

Aheadworks, Inc., registered office: 12495 S Parkland Bay Trail, PARKLAND, FL, 33076, USA

Aheadworks, Inc. contact email: [email protected]

Since the use of third-party Trackers through this website cannot be fully controlled by Aheadworks, Inc., any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact Aheadworks,Inc. should they wish to receive any further information on the use of such technologies by this website.