Change Log - RMA

Released 23.12.2024
* Fixed WCAG issues related to the RMA for Magento 2

Released 16.05.2024
* Fixed issue with displaying fatal error on the New request page on Admin side when return is created
* Fixed issue with adding an attachment on the New Return page on Storefront
* Fixed issue with the titles that are not displayed on Navigation menu on Admin when Sales submenu is opened
* Fixed issue with the PDF file that was not getting downloaded on the created RMA page after clicking the [Print label] button
* Composer update

Released 05.03.2024
* Fixed error on creating a return
* Fixed error on upgrade

Released 27.11.2023
* Fixed issue with query optimization for big data
* Fixed issue with the "Submit Request" when the "Policy Block" option is active
* Fixed issue with changing the Names of Statuses on the backend
* Fixed issue with the scroll when many statuses are created
* Fixed issue with custom product price in the Automation rules
* Fixed issue with extension update
* Fixed issue with Advanced Reports integration
* Fixed issue when a user opens a return with a deleted product

Released 08.09.2023
+ Automations notifications
* Fixed issue when trying to open a downloadable file from the RMA Request
* Fixed issue in the admin panel when creating RMA request
* Fixed issue with primary key
* Fixed issue with displaying RMA information in the email

Released 29.03.2023
+ Compatibility with Magento 2.4.6
* Fixed issue with rendering the 'Select Order to Create RMA' table If a customer has many orders
* Fixed issue when switching to the "My Returns" tab for Magento 2.4.6

Released 28.09.2022
+ Making request without attaching it to an order
+ Print RMA labels with RMA History included
+ Web API update
* Fixed issue with displaying products in the created request

Released 07.07.2022
* Fixed issue with installing Sample data

Released 09.06.2022
+ Compatibility with Magento 2.4.4
* Fixed issue with module installation for Magento 2.4.4

Released 09.06.2022
+ Added the date of the order in the RMA overview
+ Added Custom field that would allow customers to upload (and see) images
+ Provided management options to select when option type becomes mandatory to fill in
+ Separate management for the same items in the order with different return reasons
+ Custom field specification dependencies
+ Reporting functionality

Released 28.03.2022
+Declarative schema upgrade

Released 18.02.2022
*Fixed issue with coupon code generator rule selector

Released 08.09.2021
+Integration with Help Desk Ultimate

Released 28.06.2021
* Improved compatibility with M2 Company Accounts

Released 08.02.2021
* Data is not filtered in 'Text Field' Custom Field
* Page breakes if the 'Custom Field' filter is used on Manage RMA
* Dates are wrong on the Request page after the interface locale has been changed
* Refund and Reorder buttons aren't shown on the Request page
* Return request isn't created after creating a "multiselect" custom field
* Back button isn't displayed on the Request page
* Minor design issues for iPad tablet view has been fixed

Released 17.08.2020
* Error appears during compilation (Magento v.2.3.4 )
* Magento 2.4 compatibility fixes
* Fixed issue with wrong dates in RMA comments on locale change
* Emails are sent in default locale language only
* Composer installation issue
* Error occurs when CSV is exported
* Fixed issue with request creation if there is "Text area" custom field
* Redirection to 'Manage RMA' page after cliking 'Save and Continue Edit' button

Released 14.02.2020
* Error appears while clicking "Edit" option for address changing (Magento v. 2.3.4)
* Minor design improvements

Released 31.01.2020
* Improved compatibility for Magento Open Source v.2.3.2
* Error occurs during compilation

Released 20.01.2020
* Fix issue for Magento Marketplace

Released 09.12.2019
* Fix for Magento Marketplace
* Fixed issue with Canned Responses status

Released 18.10.2019
* Error occurs on an attempt to open an order page
* Fixed issue with grids opening in Admin
* Error message appears on Refund/Replacement page if "Add Secret Key to URLs" is enabled

Released 09.10.2019
* Fix for Magento Marketplace

Released 02.10.2019
* Magento EQP tests fixes

Released 06.09.2019
* Error message appears when custom fields with types "Text Field, Text Area" are created
* Error message appears when only one status is enabled
* Wrong currency is displayed with multi-site setup
* The wrong email template is used while the multi-store view is activated
* "Here" e-mail link leads to Dashboard when "Secret Key to URLs" option is activated
* "Create New Return" link has a guest path when signed in customer clicks it
* Disabled statuses are displayed in "Actions" dropdown on "Manage RMA" page
* Fixed issue with columns' displacing
* Incorrect shipping total is applied when a new order is created
* Incorrect product qty is available to a request after refunding
* "Set to..." button remains to be dropdown when one status is available
* Fixed issue with 'Issue refund' status editing
* Order of statuses differs on "Manage Request", "New request" pages when priority is changed

Released 04.06.2019
+ Custom Statuses
+ Status Priority
+ Option to disable a status
+ Custom fields can be tied to actions
+ Non-linear workflow
+ RMA data export to CSV/Excel
+ Option to disable custom fields
+ Print RMA label from the backend
+ RMA Tab at backend customer page
+ Improved process of creating a replacement order for admin
+ A "Back" Button on Credit Memo page
+ Integration with Coupon Code Generator
+ Minor usability improvements
* Unnecessary commas in the address on frontend

Released 27.02.2019
+ Magento 2.3 compatibility
* Security improvement (removed serialize() and unserialize() functions from the code)
* MySQL errors when Magento tables have a prefix

Released 20.04.2018
+RMA requests creation from the backend
+Canned Responses functionality
+'Returns section' on the Order View page
+Internal notes for admins in the RMA thread
+'Create Credit Memo' and ‘Return to Stock’ options available from the RMA Request page
+RMA requests migration tool (M1>M2)
+Design improvements
+Extended API
*Fixed issue with the requests saved by admins
*Label PDF formatting issue
*Error appears in the console if RMA and ET are set

Released 08.11.2017
*Fixed issue with "setup:upgrade" command execution
*Stability and speed improvements
*Fixed issue with RMA request when custom fields are disabled

Released 01.11.2017
+ Web API support
+ RMA auto-approval
+Magento 2.2 compatibility
* Extension refactoring
* Design improvements
* Email template improvements
* Unit tests

Released 17.08.2017
* Incorrect behavior when email cannot be sent
* Translation issue
* Email template improvements
* Manage RMA order filter issue

Released 10.11.2016
+ Improved UX when create new request
+ Added ability to add values for system custom fields
+ Added ability to hide existing values of system custom fields
* Fixed issue when default value of custom fields was ignored
* Fixed security issues
* Fixed bug with mobile page view
* Fixed issue with data integrity when a customer deleted

Released 14.10.2016
* Magento 2.1 composer.json compatibility

Released 26.07.2016
* Namespace for LocalizedException class is not specified

Released 29.04.2024
* Fixed error during compilation

Released 13.07.2016
* Stability and speed improvements

Released 15.04.2016
* Database tables with prefix issue

Initial release 27.04.2016