How often are notifications about future payments?

Customers on annual subscription plans will receive payment reminders 30 days prior to the charge to ensure uninterrupted service. You can also easily check your upcoming payment date by navigating to My Subscriptions > Next payment date.

For those who purchased a one-time 5-year license, we’ll send a reminder 30 days before the license expires. This notification will inform you about the need to extend the support and upgrade period to maintain access.

If you have questions you can contact support.