Customer Care & Support

According to PriceGrabber, 70% of customers would remain loyal to certain retailers because of good customer service.

The importance of Magento customer care quality in achieving overall customer satisfaction can hardly be overestimated. Building efficient communication with your customers and organizing the internal business processes in a right way are key factors in providing high level customer support service.

Here we offer a number of Magento support extensions to build the exact communication model appropriate for your business. Whether your need to contact your customers through email notifications with flexible content, answer customer questions and collect feedback, or solve their problems via a powerful support ticketing system – we have a solution for any of those business needs.

Raise your Magento customer support to the highest level.

7 Items

per page
Set Descending Direction
  1. Help Desk Ultimate Magento Extension
    Help Desk Ultimate
    Rating:
    100%
    As low as $199.00
  2. RMA Magento Extension
    RMA
    Rating:
    96%
    As low as $159.00
  3. Call for Price for Magento
    Call for Price
    Rating:
    97%
    As low as $99.00
  4. Magento Knowledge Base Extension
    Knowledge Base
    Rating:
    95%
    As low as $199.00
  5. Advaced Newsletter Magento Extension
    Advanced Newsletter
    Rating:
    98%
    As low as $139.00
  6. Magento Product Updates Notifications Extension
    Product Updates Notifications
    Rating:
    96%
    As low as $99.00
  7. Product Questions Magento Extension
    Product Questions
    Rating:
    99%
    As low as $139.00

7 Items

per page
Set Descending Direction
Have questions? Let's talk!

What to expect from our extensions

Ahead-of-the-curve functionality

Ahead-of-the-curve functionality

We operate in an ever-evolving market and, in order to keep up with changing needs of our clients, we constantly exchange feedback with eCommerce representatives. This continuous dialogue combined with our own expertise is how we deliver functionality that actually matters.

Products to run a business, not just a store

Products to run a business, not just a store

We go beyond providing our clients with technical tools. We anticipate how these tools are going to be used and arrange the workflow in an intuitive way, allowing our clients to cut admin time and enjoy flawless backend experience.

Ahead-of-the-curve functionality

Ahead-of-the-curve functionality

We operate in an ever-evolving market and, in order to keep up with changing needs of our clients, we constantly exchange feedback with eCommerce representatives. This continuous dialogue combined with our own expertise is how we deliver functionality that actually matters.