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Customer Care & Support

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  1. Help Desk Ultimate
    Help Desk Ultimate Magento Extension

    Magento ticket management module with case tracking, statistics, and resolution systems.

    As low as $199.00
    Rating:
    100%
  2. RMA
    RMA Magento Extension

    Improve customer service and upgrade return process dramatically with flexible product return management.

    As low as $159.00
    Rating:
    96%
  3. Call for Price
    Call for Price for Magento

    Replaces 'Add to Cart' button with call for price customized message encouraging visitors to contact you.

    As low as $99.00
    Rating:
    97%
  4. Knowledge Base
    Magento Knowledge Base Extension

    A rich set of the Knowledge Base Magento module settings makes the extension fully customizable.

    As low as $199.00
    Rating:
    95%
  5. Advanced Newsletter
    Advaced Newsletter Magento Extension

    Set up beneficial mailing configuration to get the most from it .

    As low as $139.00
    Rating:
    98%
  6. Product Updates Notifications
    Magento Product Updates Notifications Extension

    Keep the customers infromed about new prices or stock status of products to make your store more user-friendly and profitable.

    As low as $99.00
    Rating:
    96%
  7. Product Questions
    Product Questions Magento Extension

    Let customers ask questions right from product pages.

    As low as $139.00
    Rating:
    99%

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According to PriceGrabber, 70% of customers would remain loyal to certain retailers because of good customer service.

The importance of Magento customer care quality in achieving overall customer satisfaction can hardly be overestimated. Building efficient communication with your customers and organizing the internal business processes in a right way are key factors in providing high level customer support service.

Here we offer a number of Magento support extensions to build the exact communication model appropriate for your business. Whether your need to contact your customers through email notifications with flexible content, answer customer questions and collect feedback, or solve their problems via a powerful support ticketing system – we have a solution for any of those business needs.

Raise your Magento customer support to the highest level.

Have questions? Let's talk!

What to expect from our extensions

Ahead-of-the-curve functionality

Ahead-of-the-curve functionality

We operate in an ever-evolving market and, in order to keep up with changing needs of our clients, we constantly exchange feedback with eCommerce representatives. This continuous dialogue combined with our own expertise is how we deliver functionality that actually matters.

Products to run a business, not just a store

Products to run a business, not just a store

We go beyond providing our clients with technical tools. We anticipate how these tools are going to be used and arrange the workflow in an intuitive way, allowing our clients to cut admin time and enjoy flawless backend experience.

Ahead-of-the-curve functionality

Easily customizable solutions

Mindful of the fact that specific requirements might vary per business we make an effort to maintain scalable architecture and clear readable code across all of our extensions.