Customer Care & Support
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Help Desk Ultimate
Magento ticket management module with case tracking, statistics, and resolution systems.Starting At $199.00 -
RMA
Improve customer service and upgrade return process dramatically with flexible product return management.Starting At $159.00 -
Call for Price
Replaces 'Add to Cart' button with call for price customized message encouraging visitors to contact you.Starting At $99.00 -
Knowledge Base
A rich set of the Knowledge Base Magento module settings makes the extension fully customizable.Starting At $199.00 -
Advanced Newsletter
Set up beneficial mailing configuration to get the most from it .Starting At $139.00 -
Product Updates Notifications
Keep the customers infromed about new prices or stock status of products to make your store more user-friendly and profitable.Starting At $99.00
According to PriceGrabber, 70% of customers would remain loyal to certain retailers because of good customer service.
The importance of Magento customer care quality in achieving overall customer satisfaction can hardly be overestimated. Building efficient communication with your customers and organizing the internal business processes in a right way are key factors in providing high level customer support service.
Here we offer a number of Magento support extensions to build the exact communication model appropriate for your business. Whether your need to contact your customers through email notifications with flexible content, answer customer questions and collect feedback, or solve their problems via a powerful support ticketing system – we have a solution for any of those business needs.
Raise your Magento customer support to the highest level.
