How payments for extensions are made?

We offer two purchasing options for our extensions:

• Annual subscription

• One-time 5-year license purchase

What You Get with Your Purchase

When you make a purchase, you pay the License Fee, and at no additional cost you will also receive access to the Services, which include the following for the duration of your chosen plan (one year or five years):

• the extension upgrades via composer and download button;

• support coverage for the product.

Maintaining Access to Updates and Support

To continue receiving updates and support (the Services), you need to keep an active subscription/5-year license period. 

For Annual Subscriptions:

After the initial one-year Services period provided together with the License Fee, to maintain access to support and upgrades, we’ll charge the annual Support Fee automatically unless you cancel.

If you choose to cancel your annual subscription – your upcoming recurrent payments will be cancelled, but your subscription will remain active until the end of the paid period (one year from the purchase or last renewal date). During this paid period you will still have access to support services and upgrades and will have the option to reactivate your subscription.

Once your paid period fully expires your subscription will become expired and no longer eligible for renewal. To regain access to updates and support, after the full expiration of your subscription, you will need to repurchase the extension.

For One-Time 5-Year Licenses:

After the five-year period ends, you'll no longer be eligible to receive Updates and Support (the Services). To regain access, you will need to extend the support and upgrade period, which can be managed through your customer account.

Access After Expiration

Even after your subscription/5-year period expires, you will retain composer access to the version of the extension that was last available when your paid period was still active.