This year has been very eventful for Magento and brought us many new contacts, networking meetings, and valuable discussions within multiple dedicated events. Several local communities started their own conferences and presented their countries to the entire ecosystem in a passionate and ardent manner.
Bit by bit the current year comes to the end and the train of Magento events is gradually hiding around the corner. But this late autumn we still have an opportunity to visit some more countries before the Christmas holidays and today we direct our feet to Warsaw, Poland.
We are used to the consideration that refunds are equal to the loss of customers, but could you imagine the situation, when refunds start new purchases? It’s really possible with the new Store Credit and Refund extension.
Refund reasons can be numerous, and customers will not necessarily put a curse on you, as soon as they ask for refunds. Often they perceive the situation impartially and are ready to continue purchasing from you, but not earlier you return them their money, of course. Here lies the biggest chance for their retention and engagement, if you are able to provide them with a store credit instead of actual money returns.
Merchandise returns are an inalienable detail of any online sales process. Despite all merchants strive to reduce returns they still cannot eliminate them completely.
Moreover, the average merchandise return rate is considerable nowadays and may take up to 20-30% in overall sales (Source: InternetRetailer.com), especially for apparel and other soft goods. The average return rate of U.S. retail stores is about 10%, according to the Annual Return Survey by The Retail Equation.
The more orders you have the more profit you get – it’s simple math. But multiple orders ae usually associated with the sophisticated backend order management and require much time and efforts starting from the very beginning – orders search and prioritizing.
Native Magento multi-shipping functionality is powerful and intuitive and allows customers to create orders containing several shipping addresses easily. However, Magento admins can’t enjoy the same convenience of the process in the backend. If the flow of your offline orders is heavy, they undoubtedly spend much time transferring such orders to Magento.
Multi Vendor platforms like Amazon and eBay are the largest online marketplaces, which are among the biggest global businesses, as well. So, creating a marketplace is definitely a great way to get additional revenues and diversify your business.
Running a successful and prospering online business is impossible without advanced reporting systems. High-quality reports are not only a source of indispensable commercial information, but also a great inspiration for original business decisions and breakthroughs.
Our previous Alexa 1 million top sites survey unveiled an unsurpassable leadership of Magento CE among world top e-commerce platforms.
But things change rapidly in this fast-paced and highly competitive market, and Magento itself undergoes significant changes. So, in order to keep abreast of the latest changes and trends we prepared a new edition of the study.
MagentoLive Germany is always a terrific event for the Magento Community in Europe, as it gathers numerous experts and outstanding people all around the world.
This year, powered by PayPal, eBay, and other e-commerce major players, the conference was, once again, an excellent opportunity to strengthen the community. Multiple invited persons, speakers, and attendees shared their vision of the future, discussed successes and obstacles, and delivered their knowledge about Magento and e-commerce in general.
Nothing better affects the appearance of an e-commerce store as a gorgeous and UX-friendly web store theme and today we glow to announce you our new products – 10 fine-designed responsive Magento themes from our partners.
Professionally looking and easy-to-browse online stores have much more chances to grab customers’ attention and hold it until the very checkout.
