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[M2] FAQ

Current extension version: 1.2.1 | Compatibility: CE 2.3.X - 2.4.X EE 2.3.X - 2.4.X
  • Article helpfulness rating
  • FAQ availability setting
  • Custom category icons
  • Question form on article pages
  • Multi-column block design
  • Enhanced SEO tools
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    Article helpfulness voting
    Stimulate the credibility of FAQ pages with the Helpfulness Rate feature


    Customizable category look

    Make FAQ pages eye-catching by adding category and article list images of your choice


    FAQ view permissions

    Define which customer groups can access FAQ content by setting view permissions

    Gain Trust By Answering to Customers’ Questions

    Give shoppers the info they ask for with the Magento 2 FAQ extension! Collect user feedback to your articles with the helpfulness rating system and the dedicated question form. Divide articles by categories to let users quickly find what they need on your FAQ page. Decorate categories with catchy images. Make FAQ pages visible and searchable on the web with powerful SEO configuration options.


    Magento 2 FAQ Extension Overview

    FAQ page
    Add a page with the answers to the most frequent user questions.
    Articles by categories

    Divide FAQ articles by categories (key topics) with the Magento 2 FAQ module!. By equipping the page with a search field, you will let users quickly find the necessary info.

    Custom images

    Tailor the look of your FAQ page to your web store design! Do this by uploading custom category and/or article list icons.

    Block layout

    Tweak your FAQ page layout even further! Divide the FAQ block into up to 3 columns. Set the maximum number of articles to be displayed per category.

    Article page

    Our FAQ extension for Magento 2 provides individual article pages with powerful features.

    Helpfulness rating

    Let users vote the helpfulness of each article. By the way, you can define when to display the helpfulness rate (before voting, after it, or both).
    Article questions

    Add a question form to article pages. This way, users will be able to ask for some details regarding the corresponding article.
    Search on article pages
    Besides the main FAQ page, users can search for additional info right from article pages.

    SEO Tools
    Employ all essential SEO configuration options to have your FAQ pages and categories visible and searchable: meta data, redirect 301, URL suffixes, page separators and canonical urls.

    Magento 2 FAQ Module - Features

      User experience
    • FAQ page
    • Articles by categories;
    • Article page
    • Helpfulness rating
    • Question form
    • Search by articles
      FAQ management
    • FAQ Categories grid
    • Category parameters
    • FAQ Articles grid
    • Article parameters
    • Article content
    • Article stats
      FAQ configuration
    • Column setting
    • Content view permissions
    • Rating view permissions
    • Helpfulness rate display
      SEO enhancements
    • URL suffixes for articles and categories
    • Page title separator
    • Permanent redirect for URLs
    • Canonical tags for URLs of articles and categories
    • Meta title and description for article pages

    Write Your Own Review
    You're reviewing:[M2] FAQ
    • 1.2.1
      Released 04.03.2020 * Improved compatibility with Magento v. 2.3.4 * Error occurs in console when invalid "URL key" is entered * Fixed URL issues * Minor UI adjustments
    • 1.2.0
      Released 21.02.2020 + Added URL suffixes for FAQ posts and categories * URL rewrites aren't created if suffixes were changed * 'Search by keyword' doesn't work * Fixed issue with trailing slash in FAQ URL
    • 1.1.1
      Released 25.02.2019 + Magento 2.3 compatibility * Improved support of database with prefix * Translation improvements * Compilation issue (Magento CE v.2.1.16)
    • 1.1.0
      Released 22.03.2018 +Questions on article pages +Aheadworks Advanced Search 1.0 integration +Helpfulness block UI refactoring +Refactoring of 'faq.helpfulness' jQuery widget *Image size is displayed as "NaN undefined" in category settings *Fixed issue with articles sorting *FAQ options renaming *Article list icon is not displayed on category page
    • 1.0.3
      Released 27.03.2017 * Stability and speed improvements
    • 1.0.2
      Released 22.03.2017 * FAQ Category can't be deleted * FAQ urls are not generated in sitemap.xml if Blog is installed
    • 1.0.1
      Released 14.12.2016 * Stability and speed improvements
    • 1.0.0
      Initial release 16.11.2016
    Reasons to choose Aheadworks
    Fostering wellness and allowing for the feeling of support and care, we help customers in no time.
    Constantly seeking ways for improvement, we write clean code, subject to timely refactoring.
    Business Expertise
    Business Expertise
    Seasoned in succeeding with hundreds of projects, we know all aspects of Magento 2 development.
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