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[M2] FAQ

Current extension version: 1.2.1 | Compatibility: CE 2.3.X - 2.4.X EE 2.3.X - 2.4.X

Article helpfulness rating
FAQ availability setting
Custom category icons
Question form on article pages
Multi-column block design
Enhanced SEO tools

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User Manual

Rating:

98% of 100

8 Reviews Add Your Review

As low as $199.00

In stock

SKU

ext.m2.faq

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Description

Article helpfulness voting

Stimulate the credibility of FAQ pages with the Helpfulness Rate feature

Customizable category look

Make FAQ pages eye-catching by adding category and article list images of your choice

FAQ view permissions

Define which customer groups can access FAQ content by setting view permissions

Gain Trust By Answering to Customers’ Questions

Give shoppers the info they ask for with the Magento 2 FAQ extension! Collect user feedback to your articles with the helpfulness rating system and the dedicated question form. Divide articles by categories to let users quickly find what they need on your FAQ page. Decorate categories with catchy images. Make FAQ pages visible and searchable on the web with powerful SEO configuration options.

Magento 2 FAQ Extension Overview

FAQ page

Article page

FAQ page

Add a page with the answers to the most frequent user questions.

Articles by categories

Divide FAQ articles by categories (key topics) with the Magento 2 FAQ module!. By equipping the page with a search field, you will let users quickly find the necessary info.

Custom images

Tailor the look of your FAQ page to your web store design! Do this by uploading custom category and/or article list icons.

Block layout

Tweak your FAQ page layout even further! Divide the FAQ block into up to 3 columns. Set the maximum number of articles to be displayed per category.

Article page

Our FAQ extension for Magento 2 provides individual article pages with powerful features.

Helpfulness rating

Let users vote the helpfulness of each article. By the way, you can define when to display the helpfulness rate (before voting, after it, or both).

Article questions

Add a question form to article pages. This way, users will be able to ask for some details regarding the corresponding article.

Search on article pages

Besides the main FAQ page, users can search for additional info right from article pages.

SEO Tools

Employ all essential SEO configuration options to have your FAQ pages and categories visible and searchable: meta data, redirect 301, URL suffixes, page separators and canonical urls.

Magento 2 FAQ Module - Features

User experience

FAQ page
Articles by categories;
Article page
Helpfulness rating
Question form
Search by articles

FAQ management

FAQ Categories grid
Category parameters
FAQ Articles grid
Article parameters
Article content
Article stats

FAQ configuration

Column setting
Content view permissions
Rating view permissions
Helpfulness rate display

SEO enhancements

URL suffixes for articles and categories
Page title separator
Permanent redirect for URLs
Canonical tags for URLs of articles and categories
Meta title and description for article pages

Integrations

Integration with Order Success Page

Reviews 8

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Demo

Back-end demos

Front-end demo

FAQ on the storefront

Product Questions

Change Log

1.2.1

Released 04.03.2020 * Improved compatibility with Magento v. 2.3.4 * Error occurs in console when invalid "URL key" is entered * Fixed URL issues * Minor UI adjustments
1.2.0

Released 21.02.2020 + Added URL suffixes for FAQ posts and categories * URL rewrites aren't created if suffixes were changed * 'Search by keyword' doesn't work * Fixed issue with trailing slash in FAQ URL
1.1.1

Released 25.02.2019 + Magento 2.3 compatibility * Improved support of database with prefix * Translation improvements * Compilation issue (Magento CE v.2.1.16)
1.1.0

Released 22.03.2018 +Questions on article pages +Aheadworks Advanced Search 1.0 integration +Helpfulness block UI refactoring +Refactoring of 'faq.helpfulness' jQuery widget *Image size is displayed as "NaN undefined" in category settings *Fixed issue with articles sorting *FAQ options renaming *Article list icon is not displayed on category page
1.0.3

Released 27.03.2017 * Stability and speed improvements
1.0.2

Released 22.03.2017 * FAQ Category can't be deleted * FAQ urls are not generated in sitemap.xml if Blog is installed
1.0.1

Released 14.12.2016 * Stability and speed improvements
1.0.0

Initial release 16.11.2016