Best customer care with the newest version of Help Desk Ultimate

The Help Desk Ultimate Magento extension is a turnkey solution for customer care and support. This Magento module has an efficient case tracking and resolution system indispensable for a successful e-commerce business. With the feature-packed latest version, Help Desk Ultimate is the best choice to make.

Today we are pleased to announce the release of Help Desk Ultimate v.2.9 with key improvements and bug fixes.

The following bugs have been fixed in Help Desk Ultimate v.2.9:

• Performance issues


• Attachments issues


• Page titles are not specified in backend


• "Paste Template" does not work with WYSIWYG editor


• Some labels missing in CSV file

Since the latest update, the extension functioning has been considerably enhanced:

• Parser improved


• Code refactoring


• Selecting order from backend


• Lock ticket functionality


• Backend grids displaying


• Extension log displaying


• Extension integration


• Grid filters saved to session in backend

Please visit the product page to find the complete extension description and try the Help Desk Ultimate demo.