Help Desk Ultimate 2.3 - a must have version!

Today we release a new version of Help Desk Ultimate for Magento. It includes the following updates:

• Auto-assign to departments on e-mail reply

 

• Ability to hide departmnents selector from customers

 

• One-click Contact Form integration

 

• One-click Product Questions integration

 

• Improved parsing mechanism for html emails

 

• Per-store default department

 

• Ticket lock

 

• Ability to hide departments selector from customers

Plus some minor bugfixes. If you own a previous version you would definitely wish to upgrade - the upgrade is free! If you don't have one - get it and make your customers much more happy.