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Help Desk Ultimate 2.3 - a must have version!

Today we release a new version of Help Desk Ultimate for Magento. It includes the following updates:

    • Auto-assign to departments on e-mail reply


    • Ability to hide departmnents selector from customers


    • One-click Contact Form integration


    • One-click Product Questions integration


    • Improved parsing mechanism for html emails


    • Per-store default department


    • Ticket lock


    • Ability to hide departments selector from customers

Plus some minor bugfixes. If you own a previous version you would definitely wish to upgrade - the upgrade is free! If you don't have one - get it and make your customers much more happy.