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Help Desk Ultimate 2.3 - a must have version!

Today we release a new version of Help Desk Ultimate for Magento. It includes the following updates:

    • Auto-assign to departments on e-mail reply

 

    • Ability to hide departmnents selector from customers

 

    • One-click Contact Form integration

 

    • One-click Product Questions integration

 

    • Improved parsing mechanism for html emails

 

    • Per-store default department

 

    • Ticket lock

 

    • Ability to hide departments selector from customers



Plus some minor bugfixes. If you own a previous version you would definitely wish to upgrade - the upgrade is free! If you don't have one - get it and make your customers much more happy.