Find in the package:
Departments stats on a separate page, displying total number of tickets, and number of tickets per status. A timeframe for the stats can be defined.
Link tickets to orders – you can allow your customers to select an order they’d wish to have support on
Tickets tab at customer edit for easier data access and management
“Buy X to get a discount”, “Spend not less than Y to get a gift”, “Buy product N to get K for free” and many other sales formulas can be successfully implemented using this extension. You can create as many rules as you wish and satisfy requirements even of the biggest ecommerce players.
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