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Product Questions for Magento 2

Current extension version: 1.1.4 | Compatibility: CE 2.3.X EE 2.3.X

Let customers ask questions right from product pages.

    • Registered customers and guests can ask questions
    • Public and private questions can be asked
    • Both admins and customers can give answers
User Manual
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As low as $299.00
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SKU
ext.m2.pq


Public & private questions

Let users decide whether their questions will be visible to everyone by asking private or public questions
 


Q & A email alerts

Keep yourself and users informed on all question and answer updates (new replies, etc.)
 


Answer auto approval

Make Q&A management more convenient by approving customer replies automatically
 

Magento 2 Product Questions Extension Overview

Let shoppers give a valuable product info with the Magento 2 Product Questions extension! Manage questions and answers by sharing questions among products and automatically approving answers (optional). Introduce a convenient rating system for assessing the helpfulness of each question and answer. Notify users of new replies to their questions, question and answer status change via email.

Gain Trust By Answering to Customers’ Questions

Q&A section
Equip your product pages with a designated communication area.
 
Asking questions
 
The ‘Product Questions’ tab allows your customers to ask questions (both public and private) regarding products.
 
Leaving replies
 
Besides asking questions, the customers can give answers to the already existing ones.
 
Helpfulness rating
 
The customers can vote the usefulness of each particular question or answer and see other users’ votes.
 
User restrictions

With this Magento 2 questions extension, you can precisely set up question & answer permissions.

Q&A permissions
 
Define who can ask and answer from product pages (registered users, the guest ones, or both).
 
Rate permissions
 
Decide if guests will be allowed to rate questions and answers.
 
Q&A management
The Product Questions extension lets you manage all submitted questions and answers with a minimum of effort.
 
Manage Questions grid
 
Delete, publish, reject, change the visibility of particular questions in a single grid!
 
Admin questions
 
Add your own questions and provide answers to them.
 
Q&A editing
 
Moderate questions/answers on the go! Change the visibility and rating of individual questions. Edit the content of questions and the related answers one by one.
 
Question sharing
 
Optimize your workflow by sharing questions among websites and products (all or the particular ones).
 
Email alerts
Inform customers and be informed on each Q&A update! Opt for email notifications.
 
Admin alerts
 
Enable admin notifications about new questions and answers.
 
Customer alerts
 
Send customers alerts on new replies to their questions and/or Q&A status change.
 

Magento 2 Product Questions Module - Features

  Customer questions & answers
  • Product Questions tab on product pages
  • Public & private questions allowed
  • Q&A helpfulness voting
  • Q&A sorting by date/rating
  • Questions/answers in customer accounts
  Admin tools
  • Manage Questions grid
  • Admin questions
  • Q&A editing
  • Question sharing
  • By Product grid
  Quick management
  • Q&A permissions
  • Answer auto approval
  • Guest rating permissions
  • Interface setting
  • Admin/customer email alerts
  Other features
  • Question filtering
  • M1 - M2 migration tool
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  • 1.1.4
    Released 23.01.2020
    * Fixed issue for Magento Marketplace
  • 1.1.3
    Released 04.12.2019
    * Error occurs when adding script on frontend (question field)
  • 1.1.2
    Released 25.10.2019
    * Fixed issue with incorrect Question output
    * Error appears when the rating of question is changed on the Storefront
    * Questions related to configurable products aren't published
    * Admin grid show wrong product names (Magento Commerce)
    * Uncaught ReferenceError: jQuery is not defined
    * Improved sorting
    * Deleted customer is still shown as registered in Product Questions grid
    * Wrong product URL in emails for multistore
    * Product Questions tab is not shown at Product page if Layout = "Product -- Full Width"
    * Rating of answers can't be changed in Admin
    * Improved compatibility with Pagebuilder
    * Fixed issue with validation on Rating field in Admin
    * Admin notifications about new questions and answers aren't sent (Magento v.2.3.2)
    * Error occurs during compilation
    * When the product is "Disabled" or "Out of Stock", the product is displayed and link to the product is active in "Product Questions" tab


  • 1.1.1
    Released 18.01.2019
    *Magento 2.3 compatibility
  • 1.1.0
    Released 18.01.2018
    +Product Questions migration tool
    *SEO improvements
    *Error occurs after using mass actions in Question grid
    *Magento 2.2: compilation issue
  • 1.0.9
    Released 22.11.2017
    +Magento 2.2RC compatibility
    *Support for php v7 in composer
    *Fixed timezone issue: Question with the wrong date is created at Admin
    *Changed label in system.xml
  • 1.0.8
    * Magento Marketplace QA review
    * Product questions are not shown if admin answers to customer question
    * Error using product question URL being not logged in user
    * Error when saving a customer account in admin
  • 1.0.7
    Released 01.02.2016
    * Code refactoring
    * Installation issue
  • 1.0.6
    Released 31.10.2016
    * Fixed issue with Full Page Cache incompatibility
    * Fixed issue with incorrect position of Product Questions tab on product page
  • 1.0.5
    Released 14.10.2016
    * Fix for Magento Marketplace
  • 1.0.4
    Released 14.10.2016
    * Magento 2.1 composer.json compatibility
  • 1.0.3
    Released 08.07.2016
    * Added progress bar for search at "Sharing Options" page
    * Stability and speed improvements
  • 1.0.2
    Released 11.04.2016
    * https and FPC issue
  • 1.0.1
    Released 08.04.2016
    * Uncaught Type Error on product page
    * Question page opened in two tabs
  • 1.0.0
    Initial release 01.03.2016
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