The subscription-based business model has taken a solid position in e-commerce. As for companies, it ensures predictability and sustainability and for customers, it provides convenience and personalization. We are certain you’re using numerous subscriptions yourself: like for streaming entertainment services and so on.
Negotiation skills are most crucial in business as they help build trust and develop long-term relationships between parties in daily communication as well as formal transactions such as negotiating conditions of sale, service delivery, and so on.
Negotiating is about both giving and receiving, both parties seek win-win solutions, therefore ideally, in a successful negotiation, meet halfway, and make concessions that don’t negatively influence you, and be willing to ‘give’ something to the other party that has value to them.
Deliver outstanding customer service with Help Desk Extension for Magento 2.
Have you ever thought of how customer service influences the success of your business? Customer service is a high-stake game as customers now have more options than ever. Thus, the eCommerce business is a highly competitive field where customer satisfaction is the key to business success.
The last month of spring turned out to be extremely productive for our team. Bundle support for Advanced Subscription Products, Digital Media release to increase customer engagement by selling digital media, PWA add-on for Automatic Related Products to provide an impeccable mobile experience, and much more.
Check out the list of updates below and stay tuned for more with Aheadworks!
Does your eCommerce store have a FAQ section? If not, learn why it is important and how Aheadworks FAQ extension can help you in creating it.
Customer service is important. It reflects the brand's attitude to customers, and if it’s managed in the right way, you’ll certainly observe remarkable results: revenue boost, customer retention, and engagement with the website increase. One of the organic and comprehensible ways to achieve that is to arrange the FAQ section.