All touchpoints matter throughout the customer’s buying journey; however, the checkout process is of the utmost importance. If customers experience friction during checkout, whether due to poor customer service or checkout speed, it will most likely impact their decision to return to your store in the future.
According to a recent study, companies that use a comprehensive FAQ module on their website experience a reduction in support requests by up to 60%. In this article, we will explore the importance of FAQ modules for businesses and how they can provide significant benefits for companies of all sizes.
One of the most important aspects of e-commerce is customer feedback, specifically reviews and ratings. It is one of the first things potential customers check before making a purchase. A study by Power Reviews found that products with reviews have a 12.5% higher conversion rate than those without reviews. That’s why for sites product reviews are something that worth attention and investment.
For you to find eCommerce trends that will be popular in 2023, we created this blog post. The trends presented in this article were selected based on the current performance and industry leaders’ predictions.
Year 2022 is coming to an end, which means this is the right time to analyze Aheadworks achievements for the year and assess the results of the work done.
Although Magento 2 is a powerful platform with more than 200K websites using it and hundreds of useful features to successfully run an online store, eCommerce site speed is still one of the major concerns of its users. In this blog post we’ll try to reveal key ways to improve page speed on Magento 2 store.
Aheadworks is committed to provide functional, easy-to-use and intuitive extensions for merchants throughout the world working on the Magento 2 platform. We focus on continuous improvements with the goal of making our extensions the best in the marketplace. And this November we kept working on this goal and released 8 major updates for the extensions mentioned in this blog post.
Now with Help Desk Ultimate you can select the quick response for the ticket while creating it from the backend. All canned responses created on the Quick Responses Page will appear on the list herein.
Today, in honor of Black Friday 2022 and Cyber Monday Aheadworks starts its biggest sale of the year! A 25% discount is applicable to the ENTIRE Magento 2 catalog*!